In this webinar, you as an installer will learn how to explain a newly installed PV system to your customer so that he can optimize its use during operation. In the first part of the series, we showed how you can explain the most important functions and displays of the GEN24 to your customer. Now, Part 2 focuses on settings that you can give to technically experienced customers. Find out how your customer ensures a stable network connection, what he has to consider when changing routers, how he can read service messages correctly and which energy management settings he can change seasonally. This way you can ensure that your customer is well informed and you can significantly reduce your after-sales effort.
Throughout the webinar, you also have the opportunity to ask your questions directly to our experts via live chat.